Jitalive Terms and Conditions

1 Acceptance of Terms

By accessing, registering on, or using the jitalive platform at jitalive.bet, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and jitalive. If you do not agree with any part of these terms, you must not use the jitalive platform.

Jitalive reserves the right to update or modify these terms at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. Continued use of jitalive after any changes constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically.

2 Eligibility

To register and use jitalive, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be a current employee, contractor, or immediate family member of a jitalive employee.
• You must not be self-excluded from jitalive or any affiliated platform.

Jitalive may request proof of age and identity at any time. If you cannot provide satisfactory proof that you meet the eligibility requirements, jitalive reserves the right to suspend or close your account and withhold any associated funds pending investigation.

3 Account Registration

Each individual may hold only one jitalive account. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. Jitalive uses automated and manual checks to detect duplicate accounts.

When registering on jitalive, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, and contact details. Providing false information during registration is a violation of these terms and may result in account closure.

You are responsible for maintaining the confidentiality of your jitalive account credentials. Do not share your password with anyone. Jitalive will never ask for your password via email, chat, or phone. If you suspect unauthorised access to your account, contact jitalive support immediately.

• One account per person — duplicate accounts will be closed without notice.
• You are responsible for all activity that occurs under your account.
• Account credentials must not be shared, sold, or transferred to any other person.
• Jitalive may require identity verification (KYC) before activating full account features.

4 Deposits & Payments

Jitalive accepts deposits via bKash, Nagad, Rocket, and other approved local payment methods available to Bangladesh players. All deposits must be made from a payment account that belongs to you. Jitalive does not accept deposits from third-party accounts.

Deposits are credited to your jitalive account in real time in most cases. If a deposit does not appear within 15 minutes, contact jitalive support with your transaction reference number. Jitalive does not charge fees on deposits made via local Bangladesh payment methods, though your payment provider may apply their own charges.

• Minimum deposit amount: as displayed on the deposit page at time of transaction.
• Deposits must be made from payment accounts registered in your own name.
• Jitalive reserves the right to request proof of payment method ownership.
• Deposits made in error cannot always be reversed — contact support immediately if this occurs.

5 Withdrawals

Withdrawals from jitalive are processed to the same payment method used for your most recent deposit, where possible. This is a standard anti-money-laundering measure. Jitalive processes withdrawal requests for verified accounts within an average of three minutes during normal operating conditions.

Before your first withdrawal, jitalive requires identity verification. You will be asked to provide a copy of a valid government-issued ID and, in some cases, proof of your payment method. This process is completed once and does not need to be repeated for subsequent withdraw als.

• Withdrawals are only processed to payment accounts registered in your own name.
• Minimum and maximum withdrawal amounts are displayed on the withdrawal page.
• Jitalive does not charge withdrawal fees for standard local payment methods.
• Withdrawals may be delayed if your account has pending verification requirements.
• Jitalive reserves the right to request additional documentation for large withdrawals.

6 Bonuses & Promotions

Jitalive offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms including wagering requirements, time limits, minimum deposit thresholds, and eligible game restrictions. These terms are displayed clearly at the point of each offer.

Bonus funds are separate from real money funds in your jitalive account. Winnings generated from bonus funds are credited as bonus funds until the wagering requirement is satisfied, at which point they convert to withdrawable real money. The wagering requirement multiplier for each bonus is stated in the individual bonus terms.

• Bonuses cannot be transferred, exchanged for cash, or applied to another account.
• Jitalive reserves the right to withdraw any bonus offer at any time without prior notice.
• Players who abuse bonus offers — including through coordinated play or exploitation of terms — will have bonuses voided and may have their accounts suspended.
• Only one welcome bonus is available per player, household, IP address, and payment method.
• Jitalive may set maximum bet limits that apply when playing with active bonus funds.

7 Gameplay Rules

All games available on jitalive operate according to their individual game rules, which are accessible within each game. Jitalive uses certified random number generation (RNG) for all applicable games. Game outcomes are not influenced by bet size, account history, or any external factor.

In the event of a technical fault, disconnection, or system error during a game round, jitalive will attempt to resolve the round based on the last confirmed game state. If a round cannot be completed or verified, the bet amount will be returned to your account. Jitalive's decision in such cases is final.

• Bets placed and confirmed cannot be cancelled or reversed.
• Jitalive is not responsible for losses resulting from player error, including incorrect bet amounts or game selections.
• Game rules displayed within each game take precedence over any general descriptions on the platform.
• Jitalive reserves the right to void bets placed during a technical error that resulted in incorrect odds or game conditions.

8 Prohibited Conduct

The following actions are strictly prohibited on jitalive. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any tool that interacts with jitalive without human input.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using jitalive for money laundering or any other illegal financial activity.
• Creating multiple accounts to claim bonuses more than once.
• Providing false identity information during registration or verification.
• Attempting to access another player's account without authorisation.
• Engaging in any form of harassment, abuse, or threatening behaviour toward jitalive staff or other players.

9 Responsible Gaming

Jitalive is committed to promoting responsible gaming among all players. We believe that gaming should be an enjoyable activity, not a source of financial or personal harm. Jitalive provides a range of tools to help players stay in control of their gaming activity.

These tools include deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. All tools are accessible directly from your account settings. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

• Deposit limits can be set daily, weekly, or monthly and take effect immediately when reduced.
• Self-exclusion periods range from 30 days to permanent exclusion.
• Jitalive will not send promotional communications to self-excluded players.
• If you are concerned about your gaming habits, contact jitalive support for guidance.

For more detailed information about jitalive's responsible gaming policies and available support resources, please visit our Responsible Gaming page.

10 Privacy & Data

Jitalive collects and processes personal data in accordance with its Privacy Policy. By using jitalive, you consent to the collection and use of your data as described in that policy. Jitalive does not sell personal data to third parties.

Jitalive may share data with payment processors, identity verification providers, and regulatory bodies where required by law or necessary to operate the platform. All data sharing is conducted under appropriate data protection agreements.

For full details on how jitalive handles your personal data, please read our Privacy Policy.

11 Intellectual Property

All content on the jitalive platform — including but not limited to logos, graphics, game assets, text, software, and design elements — is the property of jitalive or its licensors and is protected by applicable intellectual property laws.

• You may not copy, reproduce, distribute, or create derivative works from any jitalive content without prior written permission.
• The jitalive name, logo, and brand identity may not be used in any context without explicit authorisation.
• Game content is licensed from third-party providers and is subject to their respective intellectual property rights.

12 Limitation of Liability

Jitalive provides its platform on an "as is" basis. While we work hard to maintain uptime and service quality, jitalive does not guarantee uninterrupted access to the platform and is not liable for losses resulting from technical outages, connectivity issues, or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, jitalive's total liability to any player for any claim arising from use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim.

• Jitalive is not liable for losses resulting from player decisions, including bet amounts and game selections.
• Jitalive is not responsible for third-party payment provider delays or failures.
• Jitalive is not liable for any indirect, consequential, or punitive damages of any kind.

13 Account Termination

You may close your jitalive account at any time by contacting customer support. Upon closure, any real money balance remaining in your account will be returned to you via your registered payment method, subject to standard verification requirements.

Jitalive reserves the right to suspend or permanently close any account at its discretion, including in cases of suspected fraud, terms violations, or regulatory requirements. In cases of confirmed fraud or terms abuse, jitalive may withhold account balances pending investigation.

• Account closure requests are processed within 24 hours of submission.
• Bonus funds are forfeited upon account closure if wagering requirements have not been met.
• Jitalive may retain certain account data after closure as required by law or for fraud prevention purposes.

14 Changes to Terms

Jitalive may update these Terms and Conditions at any time. When material changes are made, jitalive will notify registered players via email or an in-platform notification. The updated terms will be published on this page with a revised effective date.

If you do not agree with any changes to these terms, you must stop using jitalive and may request account closure. Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised terms.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the jitalive support team. Our support team is available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: available directly from your jitalive account dashboard
• FAQ: visit our FAQ page for answers to common questions