At jitalive, your privacy is not an afterthought — it is built into how we operate. This policy explains exactly what personal data jitalive collects, why we collect it, how we use it, and what rights you have over your own information.
Six things jitalive does to keep your personal data safe and your privacy intact.
Jitalive uses SSL encryption across the entire platform — not just on payment pages. Every page you visit, every form you submit, and every transaction you make is protected by the same level of encryption used by banks.
Jitalive does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process payments, and improve the jitalive platform.
Jitalive gives you direct control over your personal data. You can request access to your data, ask for corrections, or request deletion at any time by contacting our support team — no complicated processes required.
All jitalive player data is stored on secure, access-controlled servers. Access to personal data is restricted to authorised staff only, and all internal access is logged and audited regularly.
Every marketing email from jitalive includes a clear unsubscribe link. You can also manage your communication preferences directly from your account settings at any time without needing to contact support.
Jitalive only collects the personal data that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data speculatively or for purposes beyond what is described in this policy.
Jitalive ("we", "us", "our") operates the online gaming platform at jitalive.bet. This Privacy Policy explains how jitalive collects, uses, stores, and protects the personal data of players and visitors who use our platform. It also explains the rights you have in relation to your personal data and how to exercise them.
By registering an account on jitalive or using any part of our platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how jitalive handles personal data as described here, please do not use the platform.
This policy applies to all jitalive services including the website at jitalive.bet, the jitalive mobile app, all games available on the platform, and all communications between jitalive and its players.
This Privacy Policy should be read alongside jitalive's Terms and Conditions. Together, these documents govern your relationship with jitalive.
Jitalive collects only the personal data that is necessary to provide our services, comply with legal obligations, and maintain the security of the platform. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, support, notifications |
| Financial Data | Payment method type, transaction history | Processing deposits and withdrawals, fraud prevention |
| Verification Data | Government ID copy, proof of address | KYC verification, anti-money-laundering compliance |
| Technical Data | IP address, device type, browser, OS | Platform security, fraud detection, performance |
| Usage Data | Games played, session duration, bet history | Responsible gaming monitoring, platform improvement |
| Communication Data | Support chat logs, email correspondence | Support quality, dispute resolution, compliance |
Jitalive collects personal data through several channels. Understanding where your data comes from helps you stay informed about what information jitalive holds about you.
Jitalive does not purchase personal data from data brokers or any other third-party data sources. All data we hold about you comes from your direct interactions with jitalive or from service providers acting on our behalf.
Jitalive uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The main purposes for which jitalive processes personal data are:
Jitalive will never use your personal data to make automated decisions that have a significant legal or financial impact on you without providing a means for human review of that decision.
Jitalive does not sell your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
All third parties with whom jitalive shares personal data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.
Jitalive uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our site. A cookie is a small text file stored on your device when you visit jitalive.bet.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jitalive platform. For essential cookies, no opt-out is available as they are required for the site to operate.
Jitalive retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods that apply to different categories of data are:
When personal data is no longer required for any legitimate purpose, jitalive securely deletes or anonymises it so that it can no longer be linked to you as an individual.
Jitalive takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
While jitalive takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
As a jitalive player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting jitalive support at [email protected].
Request a copy of the personal data jitalive holds about you.
Ask jitalive to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where there is no legal reason to retain it.
Ask jitalive to limit how your data is processed in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to jitalive processing your data for direct marketing at any time.
Jitalive will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights.
Some rights are subject to limitations where jitalive has a legal obligation to retain data — for example, financial records required for AML compliance cannot be deleted on request. Jitalive will always explain clearly if a limitation applies to your request.
Jitalive is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use jitalive or provide any personal data to us.
If jitalive becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on jitalive, please contact us at [email protected] so we can investigate and take appropriate action.
Jitalive operates internationally and some of our service providers — including identity verification and payment processing partners — may process your data in countries outside Bangladesh. When personal data is transferred internationally, jitalive ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.
Jitalive may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically to stay informed about how jitalive protects your privacy. Continued use of the jitalive platform after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jitalive handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond promptly.
For questions specifically about responsible gaming tools and self-exclusion, please visit our Responsible Gaming page where you will find dedicated resources and support options.
Jitalive is built on trust. Your personal data is protected, your payments are secure, and your privacy is respected every step of the way. Join thousands of Bangladesh players who already trust jitalive for their online gaming.